Refund Policy

All services offered by Trec IT Solutions Corp are invoiced as per-incident charges.Trec IT Solutions Corp will ensure a resolution else money back within a stipulated time of 30 days from date of service rendered. Date of service rendered is the date when customer first speaks with a technician for receiving support for the original incident. If incident reoccurs within the 30 days of initial service period and Trec IT Solutions Corp is unable to completely fix the incident, then customer will receive a full refund. Customer may not receive a refund if there is another incident that is not of the same origin as the original incident within initial 30 day period.
Trec IT Solutions Corp issues refund for all problems that turns to be out-of-scope, and problems that cannot be fixed over the phone or remote. If customer is not satisfied with the services, or if the issue was not resolved then customer can ask for a refund within 30 days time of when incident was brought to the attention of Trec IT Solutions Corp . Trec IT Solutions Corp offers 24*7 support and customers can call us anytime throughout the day to get the issue resolved. If the same initial problem reoccurs but after 30 days from the date of activation, and if problem could not be fixed this time, then Trec IT Solutions Corp doesn't hold any commitment of refunding the money. Money back policy for original problem resides only in the first 30 days of activation.
We offer 30 Money Back Guarantee on almost every product we offer. Please call or Email in advance to register your Refund Request within 30 days of purchase date."
For more information on our Refund Policy, contact us at info@trecit.com